Your privacy matters to us. This Privacy Policy explains exactly what personal data eurobet collects, why we collect it, how we use it, and the rights you have as a registered player in the Philippines.
Last updated: May 2026 · Applies to all eurobet players in the Philippines
Six core principles that guide how we handle every piece of information you share with us.
Every page on the eurobet platform is served over HTTPS with 256-bit SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest. We use the same security standards trusted by major Philippine banks like BPI and BDO.
eurobet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the platform. We share data with third parties only where required by law or to deliver our services.
Player data is stored on secured servers with restricted access controls, regular security audits, and intrusion detection systems. Only authorised eurobet personnel with a legitimate operational need can access your account data, and all access is logged and monitored.
eurobet collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with PAGCOR regulatory requirements. We do not collect data beyond what is needed for these purposes.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. eurobet provides straightforward processes for exercising these rights through our support team.
In the unlikely event of a data breach that affects your personal information, eurobet will notify affected players promptly and take immediate steps to contain and remediate the incident. We comply with all notification obligations under Philippine data protection law.
eurobet ("eurobet," "we," "us," or "our") operates the online gaming platform accessible at https://eurobet.one. eurobet is the data controller responsible for the personal data of players registered on the platform. We are committed to protecting the privacy and security of all personal information entrusted to us by our players across the Philippines, including those in Manila, Cebu, Davao, Quezon City, and Makati.
This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It also reflects our obligations under PAGCOR's regulatory framework for licensed online gaming operators.
If you have any questions about this Privacy Policy or how eurobet handles your personal data, please contact our Data Protection Officer at the details provided in Section 13 of this policy.
eurobet collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age and identity verification |
| Contact Data | Email address, mobile number, home address | Account communications, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet history, game activity | Account management, regulatory compliance, AML monitoring |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, performance optimisation |
| Usage Data | Pages visited, games played, time spent on platform, click patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes (for example, where a player voluntarily discloses a gambling-related health concern when requesting self-exclusion).
eurobet collects personal data through the following means:
eurobet uses your personal data for the following purposes:
eurobet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
eurobet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
eurobet does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under appropriate data protection safeguards:
All third parties with whom eurobet shares personal data are required to handle that data in accordance with applicable privacy laws and our contractual requirements. We do not permit third-party service providers to use your data for their own marketing purposes.
eurobet uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse platform usage. The types of cookies we use include:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the eurobet platform. eurobet does not use third-party advertising cookies or cross-site tracking technologies.
eurobet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, eurobet will securely delete or anonymise the data in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eurobet:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The eurobet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. eurobet does not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately close the account, void any associated transactions, and delete the personal data collected.
If you are a parent or guardian and believe that a minor has registered on the eurobet platform, please contact us immediately at [email protected] so that we can take appropriate action.
eurobet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While eurobet takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your eurobet account and to enable two-factor authentication where available.
eurobet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is always displayed at the top of this page. Where changes are material, we will notify registered players by email or through a prominent notice on the platform.
Your continued use of the eurobet platform after any changes to this Privacy Policy have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way eurobet handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Please include "Privacy Request" in the subject line of your email, along with your registered account username and a clear description of your query or request. We aim to respond to all privacy-related enquiries within thirty (30) days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012 and protecting the privacy rights of Filipino citizens.
Your data is protected, your transactions are encrypted, and your privacy is respected. Join over 500,000 Filipino players who trust eurobet for fair, secure, and responsible online gaming. GCash deposits from ₱100. For players 21 and above only.