Player Protection First

eurobet Responsible
Gaming Program

Gaming at eurobet should always be fun, not stressful. We've built a full set of player protection tools — deposit limits, session controls, cooling-off periods, and self-exclusion — so every Filipino player can stay in control of their gaming experience.

For Players 21 and Above Only

Online casino gaming in the Philippines is strictly regulated by PAGCOR. You must be at least 21 years old to register and play on the eurobet platform. Age verification is required for all accounts.

21+
Age Restricted
PAGCOR Regulated
24/7
Support
Free
Tools
Safe
Play
21+
Minimum Age Requirement
6
Player Protection Tools
24/7
Filipino Support Team
₱0
Cost to Use All Tools

Gaming Should Always Stay Fun

At eurobet, we believe that online gaming is a form of entertainment — not a way to make money or escape problems. The vast majority of our players in Manila, Cebu, Davao, and across the Philippines enjoy gaming responsibly as a leisure activity. But we also know that for some players, gaming can become a problem.

That's why eurobet has invested in a comprehensive responsible gaming program that gives every player the tools they need to stay in control. These tools are free, easy to use, and available directly from your account dashboard — no need to call anyone or wait for approval.

Our responsible gaming program is aligned with PAGCOR's player protection guidelines and reflects our genuine commitment to the wellbeing of every Filipino player on our platform. We take this seriously — not just because it's required, but because it's the right thing to do.

If you or someone you know is struggling with problem gambling, please reach out to our 24/7 support team. Our trained agents can help you activate self-exclusion or connect you with professional support resources.

Entertainment First
Gaming is a leisure activity, not a source of income.
You're in Control
Set your own limits anytime from your account.
Play Within Budget
Only bet what you can afford to lose.
Wellbeing Matters
Your health and family come before gaming.

Free Tools to Keep You In Control

Every eurobet player has access to these tools at no cost. Activate them instantly from your account settings — no waiting period, no paperwork.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱). Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.

Session Time Limits

Choose how long you want each gaming session to last — from 30 minutes up to 8 hours. When your session limit is reached, eurobet will automatically log you out and display a responsible gaming reminder. You can also enable on-screen session timers so you always know how long you've been playing.

Loss Limits

Set a maximum amount you're willing to lose over a defined period. Once your loss limit is hit, your account is automatically restricted from further play until the period ends. This tool is especially useful for players who want a hard financial boundary without fully pausing their account.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 1 day, 7 days, or 30 days. During this time your account is suspended — you cannot log in, deposit, or place bets. The cooling-off period cannot be cancelled once activated, giving you a genuine, enforced break from gaming.

Self-Exclusion

If you feel your gaming is becoming a problem, self-exclusion lets you close your eurobet account for a minimum of 6 months or permanently. During self-exclusion, your account is fully deactivated and you will be removed from all marketing communications. To request self-exclusion, contact our support team at [email protected].

Reality Check Reminders

Enable pop-up reality check notifications at intervals you choose — every 30, 60, or 90 minutes. Each reminder shows how long you've been playing and how much you've wagered in the current session, helping you make informed decisions about whether to continue or take a break.

How to Activate Your Limits

1

Log In to Your eurobet Account

Visit the eurobet Login page and sign in with your registered email and password. Make sure you're on the official eurobet.one website.

2

Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3

Select Responsible Gaming

Find the "Responsible Gaming" tab in your account settings. All available player protection tools are listed here in one place.

4

Choose and Set Your Limits

Select the tool you want to activate — deposit limit, session timer, loss limit, cooling-off, or self-exclusion — and enter your preferred values.

5

Confirm and Save

Review your settings and confirm. Restrictions take effect immediately. You'll receive a confirmation email to your registered address.

Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the warning signs early is the first step toward getting help. If you identify with any of the following, we encourage you to use our self-exclusion tool or contact our support team.

Spending more money on gaming than you can afford, or borrowing money to fund your play.
Chasing losses — continuing to play in an attempt to win back money you've already lost.
Neglecting work, school, family, or social responsibilities because of gaming.
Feeling anxious, irritable, or restless when you're not able to play.
Hiding your gaming activity from family members or lying about how much you've spent.
Using gaming as a way to escape stress, depression, or personal problems.
Repeatedly trying to cut back on gaming but finding it difficult or impossible to stop.

If you recognise these signs in yourself or someone you care about, please contact our support team immediately. Our agents are trained to help and will treat your situation with complete confidentiality.

Quick Self-Check Quiz

Answer these questions honestly. If you answer "yes" to two or more, we recommend speaking with our support team about activating responsible gaming tools on your eurobet account.

1

Have you ever spent more money on gaming than you originally planned to in a single session?

2

Have you ever missed work, school, or a family commitment because you were gaming or thinking about gaming?

3

Have you ever borrowed money — from friends, family, or a lender — specifically to fund your gaming?

4

Have you ever felt the need to bet larger and larger amounts to get the same level of excitement?

5

Have you ever tried to win back money you lost by continuing to play, even when you knew you should stop?

6

Has a family member, friend, or colleague ever expressed concern about how much time or money you spend on gaming?

7

Do you find yourself thinking about gaming frequently when you're not playing — planning your next session or replaying past bets?

Two or more "yes" answers may indicate a developing problem. You don't have to deal with it alone — our team is here to help.

Activate Self-Exclusion

Strict 21+ Policy at eurobet

Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals who are at least 21 years of age. eurobet enforces this requirement strictly through a mandatory identity and age verification process for all new accounts.

When you register on eurobet, you will be required to submit a valid government-issued ID — such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID — to confirm your identity and date of birth. Accounts that cannot be verified as belonging to a person aged 21 or above will be closed and any funds returned.

If you are a parent or guardian and are concerned that a minor may be accessing the eurobet platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

21+
Age Restricted Platform
PAGCOR Regulated · Philippines

Valid Philippine IDs for Verification

Philippine Passport
Driver's License
PhilSys National ID
SSS / UMID Card
GSIS e-Card
Voter's ID / Comelec

Smart Habits for Responsible Players

These simple habits can make a big difference in keeping your gaming experience positive and sustainable.

Set a Gaming Budget

Before you start playing, decide exactly how much you're willing to spend — and stick to it. Treat your gaming budget the same way you'd treat money spent on a night out or a movie. Once it's gone, it's gone. Never dip into money set aside for rent, groceries, or bills.

Take Regular Breaks

Long gaming sessions can cloud your judgment and make it harder to stick to your budget. Set a timer and take a 10-minute break every hour. Step away from the screen, get some water, and check in with yourself. If you're feeling frustrated or chasing losses, that's a clear sign to stop for the day.

Understand the Odds

All casino games — slots, bingo, live casino — are designed with a house edge. This means that over time, the house will always have a statistical advantage. Winning is possible and happens regularly, but it is never guaranteed. Play for the entertainment value, not with the expectation of profit.

Keep Balance in Your Life

Gaming should be one of many activities in your life — not the main one. Make sure you're spending quality time with family and friends in Manila, Cebu, or wherever you are in the Philippines. Maintain your hobbies, exercise, and social connections. A balanced life makes for a healthier relationship with gaming.

Never Chase Losses

One of the most dangerous patterns in gambling is chasing losses — increasing your bets or continuing to play in an attempt to recover money you've already lost. This almost always leads to bigger losses. Accept that losses are part of gaming, and walk away when you've hit your limit for the day.

Talk to Someone You Trust

If you're worried about your gaming habits, talking to a trusted friend, family member, or professional counsellor can make a real difference. You don't have to figure it out alone. Our eurobet support team is also available 24/7 and can help you activate the right tools for your situation.

Enjoy Gaming the Right Way

eurobet is built for Filipino players who want a safe, fair, and enjoyable gaming experience. Set your limits, play within your budget, and enjoy slots, bingo, live casino, and more — knowing that our responsible gaming tools have your back. For players 21 and above only.